What are the most challenging and rewarding aspects of your job and why?
The most rewarding aspect is coaching and developing our 150 stylists at the 29 Cost Cutters salons that make up the Cost Cutters of Madison Inc. franchise. My responsibility involves working with the stylists — I call them our team members — to reach their goals and grow both professionally and personally. Before the COVID-19 pandemic, the most challenging aspect was finding stylists who are passionate and dedicated to their career in the salon industry, and then helping them reach their full potential and enjoy a career where they can grow and prosper. Reopening has had its own set of challenges, as our salon world has changed dramatically with our commitment to the safety of our stylists and guests. We are working relentlessly to help keep every stylist and guest healthy and safe.
Who do you look up to or admire in business and why?
The late Bill Kaminski, the former owner of Cost Cutters of Madison Inc., took me under his wing, mentored me, and believed in me when I joined Cost Cutters of Madison. I’ve been in the salon business for 30 years and had lots of opportunities for growth in the industry, but it was Bill who was a wealth of knowledge and had the ability to share his passion, background, and guidance. Bill was a barber by trade. He opened the first Cost Cutters in Madison over 35 years ago and grew a successful business. He knew a tremendous amount about the hair industry and business in general. His sudden death in October 2018 was a shock to all of us at Cost Cutters and he is sadly missed.
What has been the high point of your career so far?
Returning to Cost Cutters a year ago is the high point of my career. I left for several years and tried a different retail industry. I realized the beauty industry was my passion and with Cost Cutters I could work with the best professionals in the industry. Another high point was being recognized as the operations manager of the year at our national franchise convention a few years ago.
Thinking back on your career, what advice would you give your 21-year-old self?
Take chances and don’t be afraid of challenges. Instead, think of them as opportunities to learn and grow. Be passionate and love what you do. Have Fun!
What would you say are the best things about living and working in Dane County?
I like the culture, people, and communities. I have had the opportunities to meet and engage both professionally and personally with amazing individuals. The communities in Dane County support great causes and continue to give back.
Do you have any secret talents or abilities that people would be surprised to discover?
It has been brought to my attention by Cost Cutters executives that my style is more leadership then management. I believe you cannot manage people unless you know how to lead them. I am a true believer that you have to lead by example and have empathy and compassion.
What are your guilty pleasures?
I love to spend time with my husband, Dan, and our black lab, Dozer. Dozer is a gift from my husband. Dozer lives up to his name. He was the runt of the litter and we never thought he would be a 130-pound dog. He still thinks he is a lap dog and has his own lounger. The three of us enjoy traveling, boating, spending time at our cabin, and relaxing on the deck together.
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