FTC, Wisconsin sue Frontier for slow internet

The Federal Trade Commission (FTC) and six states, including Wisconsin, are suing Connecticut-based Frontier Communications for not delivering the internet speeds it promised, according to a release from the FTC. The complaint filed in federal court in California alleges that customers were charged for better, more expensive service than they got. The FTC said thousands of Frontier customers have complained that the company was not delivering promised speeds with its DSL internet, an older type of network that’s sent over copper telephone wires. Frontier provides DSL service to 1.3 million mostly rural customers in 25 states. Frontier said the lawsuit is without merit and its internet speeds “have been clearly and accurately articulated, defined, and described in the company’s marketing materials and disclosures.”