DWD’s worker’s compensation division upgrades online system

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The Wisconsin Department of Workforce Development last week announced that the Division of Worker’s Compensation completed a major upgrade to the online system that hundreds of insurance carriers, employers and claims adjusters use to submit required work-related injury data.

In Wisconsin, insurance carriers and self-insured employers are required by law to submit injury claim reports to the WC Division. For more than two decades, many of these reports were submitted electronically through the pending reports internet application.

The system upgrades aim to meet changing internet security needs and integrate new security updates being made across government platforms.

The modernized portal, which was rolled out to users starting in March and completed in late August, consists of several enhancements including:

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  • Document upload capability;

  • Claim processing status information;

  • Payment updates;

  • Improved site navigation;

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  • Migration to a MyWisconsin ID single sign-on; and

  • Combined performance and assessment reports.

Approximately 1,200 insurers, employers and other registered users access the portal regularly.

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