Four months into Bus Rapid Transit’s implementation in Madison, city leaders are taking stock of the progress made, as well as lingering challenges, The Capital Times reports. Retiring Transportation Director Tom Lynch calls the launch of BRT an overall win, with a new service rate, fare system, technology system, and propulsion system for 63 buses.
Lynch estimates an over 10% ridership gain as the city waits for its ridership numbers to be certified by the Federal Transit Administration this spring. Annual ridership was roughly 10 million trips combined for 2020–21, according to federal figures.
The Fast Fare system reportedly was difficult to initially implement, with some riders having trouble obtaining a new bus card. Tickets can still be purchased with cash at kiosks on the center platform of the BRT, and Metro Transit plans to roll out tap-to-pay and credit and debit card options beginning in April.
The city Transportation Commission’s most recent meeting on Jan. 22 focused on improved accessibility for passengers with disabilities. Metro Transit plans to introduce enhanced technology for BRT in addition to the visual and audible signage at platforms for passengers’ use when assistance is needed. A new paratransit system will be launched this year as well.
The city is also moving forward with the process of expanding the BRT to a north-south line. The construction process is anticipated to start in late 2026 or 2027.
