American Family Insurance is consolidating all its claims departments into one after years of acquiring various insurance brands, and it will be cutting an undisclosed number of positions, according to a report from the Wisconsin State Journal.
The insurance group’s companies include The General, Homesite, Main Street America Group, and CONNECT, powered by American Family Insurance. Merging all claims departments into one will make the claims process streamlined and while the number of employees reduced was not disclosed, the group still has about 4,200 claims workers.
