Conflict in the workplace can strike fear in even the most seasoned leaders, and it’s oftentimes unavoidable in even the most productive of organizations. However, that’s not always a bad thing. At the most recent IB Seminar, Susan Thomson of ActionCOACH reframed attendees’ perceptions of conflict to give them the tools necessary to transform a dispute into effective communication between employees. (For information on getting your event featured in the IB Gallery, email jason@ibmadison.com.)
Reframing Workplace Conflict
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