Terry Siebert

Responding (not reacting) to objections (part 2)

In my last blog, we went through the first three steps of...

Responding (not reacting) to objections (part 1)

One of the more popular downloads on our Dale Carnegie Training website...

The four steps to professional and personal self-development

Recently I was golfing with a friend who is very good. As...

Idiot Hill: A place where salespeople go to be comfortable

Newness is a relative term when it comes to sales methods; many...

Presentation planning basics

With the widespread use of PowerPoint and other software programs today, one...

Increase profitability, not costs

Today’s business world demands that we answer tough questions about our businesses,...

The Professional Salesperson: It’s Not ABC

Item 1 For those of you who have seen the classic sales movie,...

What We Have Here is a Failure to Communicate

Peter Drucker once said that the three most bothersome management problems were...

Selling in a Tough Economy

The New Business Reality: The need to do more, better, faster, with...

Employee Engagement

This article comes from a weekly message that my counterpart in Toronto...