Kimberly Hazen

What’s more valuable than free beer?

Ya gotta love fall in Wisconsin. The leaves are turning, the “W”...

How to prevent negative online reviews

Let’s face it — angry, dissatisfied customers like to write angry, scathing,...

How to avoid the hidden costs of scams

We’ve all been approached by scam artists at one time or another....

Worry more about employees who are dishonest in little ways

Let’s say you find out one of your employees sold a piece...

Johnny Cash and the Better Business Bureau

Johnny Cash was not thinking about the Better Business Bureau when he...

There’s a bright side to unhappy customers? Absolutely!

A few weeks back, some friends from out of town joined me...

Are you at risk for identity theft?

Would you leave your house unlocked when you go out of town...

Keep your company safe from scammers

Shut the doors, pull the curtains, hide the valuables. These are the...

You’ve been asked to sign a contract … now what?

Benjamin Franklin famously said, “The only things certain in life are death...

Use your social media presence to build trust with your customers

If you’ve been beefing up your social media skills, your online presence...