Seeing the situation in Greece up close
I recently had a business meeting in Frankfurt, Germany. The meeting started on a Tuesday and I planned to set up on Monday. I usually allow a day or two for jet lag. This trip, I decided I would do my jet lag recovery in the land of my ancestors, Greece.
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Staying Connected
Traveling as much as I do, I would often feel disconnected from home, my business, and Madison, so I have developed a variety of ways to keep me connected to home — even from a foreign country.
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Reflections on High Speed Rail
I had mixed feelings about high speed rail. Not that rail isn't a nice way to travel — it is wonderful to enjoy the countryside, the gentle rocking, and the reduced scanning, searching, pat-downs, etc. I have wonderful memories of riding the North Shore rapid transit from Milwaukee to Chicago, or having breakfast on the train ride from Sheboygan to Milwaukee, and enjoying my first European adventure, traveling coach from Munich to Athens on a long, long, long trip on old tracks, in old rail cars. And talk about security — when we crossed the borders, border guards would look under each car for people trying to escape Yugoslavia!
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A Meeting Planner's Trick to Customer Satisfaction
I grew up in retail. Later, I spent a lot of time calling on people and so I spent a lot of time also sitting in office reception areas. Over those years, I have noticed people can get impatient.
We all get forced to wait. During this holiday shopping season, you see frustrated people standing in line to check out, or return things, or just waiting for a sales person to answer some questions. Maybe you have been in a meeting that you can't get out of and kept a guest waiting in reception much longer than is reasonable.
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