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My Personal Experiences with Rationed Health Care

September 1, 2009

As reported in the pages of In Business magazine.
Many people think nationalized health care sounds great, but they haven't experienced it themselves, and since Obamacare will have profound implications for the economy as well as the debt load of our country, I want to share with you my own experiences.

A number of years ago, my father and sisters were in Paris, France preparing for a bike tour. My father was acting strangely, so my sisters took him to the emergency room to evaluate him, only to be told by the doctor, "He's old. Go home." Of course, my sisters were outraged and refused to leave until the doctors scanned my father and discovered the cause: a severe subdural hematoma.

The physician then admitted my father to the allegedly "best neurological hospital in Europe." I then flew over to see how I could help. Upon arrival, I was told he "wasn't there," that they couldn't find him, and finally, that he had checked out; all false. We finally found him in the ICU.

Over a five-day period, here is what we experienced with a government-run health care system: Breakfast in the ICU consisted of a large bowl of caffeinated coffee (for a brain injury, no less!) and bread; providing proper nutrition to patients wasn't on their radar. We quickly learned to bring in food from outside the hospital.

Used needles and other sharp, contaminated objects were haphazardly discarded in an open cardboard box set below the sink where anyone could accidentally step into the box when washing their hands. The toilet room was not handicap accessible; it was only about two feet wide and four feet long, and as such there was literally no way another person could assist him into the room.

Inexperienced orderlies were not using gloves (or washing hands) until we insisted they do. Then we observed one orderly putting used gloves back into the new glove box. Hospital employees smoked in the hallway, with smoke being blown into my dad's room — no help for his breathing (or mine!). Keep in mind, this was inside the ICU.

After only three days, the ICU nurse announced that the hospital needed my dad's bed and he had to leave. "Leave?! What do you mean, leave? Where is he supposed to go?" we asked. It didn't matter; they needed the bed. Later, when I returned I was again told my dad "checked out," or "couldn't be found," etc., in spite of a computerized patient admissions system. After an hour, I found him and my sister, exhausted. They had spent the day being trucked around the hospital complex to various other units and beds, until finally, at the end of the day, he ended up in the exact same bed he had started out in that morning!

At this point, things might seem to be getting comical, except that his life was at stake. This hospital, we were told repeatedly, was "the best in Europe." The scariest part of the ordeal was that there was no recourse, no ability to redress your grievances or to seek a second opinion. If you accidentally offended the nurse or the doctor by disagreeing or by being insistent on receiving proper care, they could just walk away.

When we asked to see a more experienced doctor for a second opinion, we were told there were none, because when a doctor gains enough experience, he or she typically leaves the government run system to work in the private sector for cash-based health care providers, which usually occurs when doctors hit their mid-30s.

At the Paris hospital, monitoring his vitals consisted of taking his pulse and blood pressure. Only later, when my dad's private insurance company flew in a Med-Flight doctor and nurse, did my dad receive serious care. That personnel conducted the first complete medical examination of him in the five days since he entered the hospital. They brought more portable medical equipment on their small plane than the Paris hospital had in its entire ICU.

"Health care for all" is really rationed health care. The cost of providing "free" health care for everyone in the country is simply too expensive to do without the government cutting back on services and costs.

Eventually only those with life-threatening emergencies receive immediate treatment, while everyone else waits, regardless of the pain, suffering, or inconvenience. The government also becomes the final arbiter of who lives and who dies, because the government has the final say, which it then formalizes into rules, regulations, and policies.

When I'm sick and in need of medical care, I don't want to hear about policy; I want someone who cares enough to help me get better.

Recent polling shows that 85% of Americans have health insurance and are perfectly happy with their health care provider, and why shouldn't they be? We have the best health care system in the world. Those who say we don't haven't experienced the alternative. In our system, health care workers actually care about their patients.

In spite of what Obama and many in the media are trying to portray, our system is not "broken." Maybe we spend too much to evaluate patients and do too much testing, but the system can be tweaked without dismantling it. Allowing consumers to comparison shop and requiring publication of prices in advance are two examples of easy changes that could be made. If 15% of Americans don't have health insurance, let's focus on a solution that gives them access without regulating, denying, or changing the excellent care that 85% of us already receive.

In terms of costs, by comparison Medicare now costs 10 times what Congress originally estimated when the legislation was passed.

And if you are not convinced that under a government-run system you will be much worse off, just watch Congress. Did you notice that the Congressional committee that reviewed the Obamacare legislation voted to exempt themselves from the system?

That should tell you everything. If our elected representatives, who have crafted this legislation and know what it will do for health care in America, are not willing to participate in this government-run option, why should we?

COMMENTS

Are you unaware that we already have rationed healthcare in the US? I guess if you have enough money, you'd probably be oblivious to that fact. You say that the cost of providing free healthcare to everyone is too expensive, but those of us who pay for health insurance and health care out of pocket are already paying to provide free healthcare to all. Hospitals write off something like 40% of their charges as uncollectible. Who do you think ends up paying for this? – Knute, Madison
Oh yah! Our family has also experienced “rationed” health care. My sister-in-law has severely crippled hands from rheumatoid arthritis. She is a busy lady who uses her hands a lot! A doctor told her that he could operate and straighten her fingers so that she could continue to use them as efficiently as possible. Only one problem: her insurance company said that the only thing they would pay for was AMPUTATION!. The solution: her husband had to quit his job and shop around for a job that offered the option of actually repairing her hands. A friend’s mother was told several times over the course of a YEAR that the lump in her breast was “nothing to worry about”. After my friend took her mother to another state and paid out of pocket for a correct diagnosis, something was finally done. My newborn grandson was kicked out of the hospital 24 hours after birth, only to return 24 hours later severely dehydrated. It wasn’t noticed that he hadn’t been getting enough breast milk. In countries with universal health care new moms and babies stay in the hospital at least a week. That’s what we already HAVE in this country: Rationed health care ... rationed by private health insurance companies that are only interested in the bottom line. – Amy Jean Dudley, Verona WI
We are some of the supposedly 85% with health coverage. (I'm struggling a little bit with that number though since only half the new jobs created in Wisconsin have health insurance benefits.) But here are some of our experiences with rationed health care from the local HMO. I am 56 years old and haven't had a general physical in 5 years. I go to schedule a physical and am told that there is nothing available in the next 12 months and that is as far as the computer will allow scheduling. I am asked to call back in a couple months when the next year will open for scheduling. Ultimately the thing is booked for 14 months out. Our daughter goes to school in Indiana and is covered under our HMO. For anything non-critical (flu, ingrown toe nails, sprained ankles, etc), she is told she should be driving 11 hours round trip back to Madison for care. Another daughter works a restaurant job and has no health insurance through work. We pay for HMO coverage on her but were unable to find a reasonable rate to cover pregnancy and childbirth. So we hope for the best. If my wife retires from her job and I am laid off for any reason from my job, once the Cobra period expires, there is no one who would cover her at anything like reasonable cost. She has a serious asthma condition. Linking health care to employment is pretty dangerous in the best of times but really questionable these days. Let's just remember that the reason U.S. health care consistently rates in behind all those countries with nationalized "rationed" care is that covering all the people we leave totally out of care makes a big difference! – Bob, Madison WI
I think its time that In Business start fact checking the bull that Terrence spreads each month on his soap box. For example, Terrance says: "Did you notice that the Congressional committee that reviewed the Obamacare legislation voted to exampt themselves from the system?" No, I didn't notice...it didn't happen. Terrance is one of the liars that Obama referenced. Congress under the plan would have a choice of plans and has not requested an exemption. More importantly there has been NO vote on an exemption. Terrance, exacty what vote are you talking about?

More importantly, the Obama plan is not modeled after the French plan. And if it was, his one story is a bit irrelevant. He says this one incident happened a number of years ago. Which decade are you talking about? My daugher lived in France for a year and got excellent care. I can only envision the ugly american Terrance Wall walzing into the hospital and demanding everything under the sun. It's time to end this drivel. These comments are not worthy of a column. – Andy, Middleton
What a warped perspective. After being accustomed to a metaphorical lifetime of steak dinners and fine wine, Terrance complains about a McDonalds experience. For some, that would be a welcome upgrade to a cat-food diet. His personal experience may have been horrible, but the plural of "anecdote" is not "data." – Andrew, McFarland
You know to say that Congress by exempting themselves from a new government run healthcare system means that it would be terrible, ignores the fact that Congress already has government run and paid health care. And for those who have dual care, many still opt for federally supported hospitals and elect most if not all of their procedures at places like Bethesda. So we are hoping taxpayers might just get something similar albeit probably not as good. Which is why they would exempt themselves. – Betty Harris Custer, Madison WI
Terrence is fortunate to be one of the 85%. What about the 15% who walk into the hospital with no insurance and then receive medical bills totaling in the thousands? I think they would be more than happy to take "rationed care." Also, I am glad Mr. Wall Sr. can afford private insurance that would send a nurse, doctor and medical equipment all to France for one patient. For most , that is a luxury they could only dream of. Last, even though I am sure he did not vote for the man, for someone who claims to be so patriotic you'd think Mr. Wall would call Obama by his proper name.....President Obama. Stop showing so much disrespect for the office. – John, Middleton
It's funny how those against ANY kind of healthcare reform always point to the worst examples and never examine the best. My experience in Sweden and Switzerland is exactly the opposite. – Lawrence, Madison
Terrence, You should be ashamed of your self for spreading false, fear. Your experience reeks of American predjidece while traveling abroad in France, nothing else. Saying that the hospital room toilet was not handicap accessible, or there isn't proper disposal of used needles, had nothing to do with health care. It means that the French don;t have govt sponsored / or govt enforced programs like OSHA,or ADA. These govt bills were also fought by the likes of the Terrence Walls of the world. For every single personal story like this while traveling abroad, there are a hundred more right here in the US. I do agree with TW that recent polling shows 85% have health care, but I know they are not perfectly happy with it. TW is just another glass half empty kind of guy. Jim, Madison – Jim, Madison
Your scare tactics and Parisian story are distractions from real issues. Why don't you talk about the fundamental difference in American medicine versus other countries' practices? Why don't you bring up possibilities instead of fear mongering propaganda stories? Maybe if you had something of substance to contribute to the conversation instead of your lame party talking points, you would make some headway. – Madisonian, Madison
AMEN TERRENCE! Don't mind the liberal-central madness that is Madison, and keep speaking the TRUTH about Obama's BS healthcare "reform". I pay my own health insurance and would gladly pay even more to keep it private. The last thing I want is Nancy Pelosi in my bank account to pay for illegal immigrants insurance. LOOK AT EUROPE...they HATE IT! Canada comes HERE for healthcare...where are they going to go if we screw it up?!?!?!?! – Smart Thinking, Middleton
Gosh, I wish I'd had chance to read this column sooner. I'm of British origin and had Nationalized Health Care for the first almost forty years of my life. Including a serious brain injury for which I received exemplary care. My entire family receives exemplary care most of the time. Just as with the US health care system there are failures from time to time. any system that has human beings at its center will break down sometimes. It's inevitable.

What I find disappointing is that Mr. Wall does not demonstrate the smarts that he has used to build his business. At a very distressing time for him and his family the French medical system appears to have let his Father down. But you cannot judge the entire concept of National Health of Tax Payer funded public health plans based on one experience. That's like me saying all of his buildings are dysfunctional after visiting one where the elevators weren't working or the AC was broken down.

Mr. Wall, it is unsmart of you, and insulting to the intelligence of IB readers to reduce the health care reform debate to an angry rant about how the French service failed you, therefore all Americans will be let down by a system that bears any relation to the French one.

If you are not smarter than you appear in this column I do hope the voters of WI realize it before the republican primary for Governor next year! – Jacqueline, Arena

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